The Business Services industry provides the core business skills and knowledge required for high performing workplaces, competitive advantage and business success.
The Business Services industry comprises a large array of small, medium and large enterprises including multinationals and franchises. An estimated 87 per cent of Business Services enterprises are small-medium enterprises. The industry is made up of organisations that provide business-related services to other businesses. It covers a wide range of sectors including marketing and advertising, management consulting, legal services, human resources and staffing, data processing and customer contact facilities (or call centres). Business services underpin the work of organisations in all sectors of the economy from large commercial enterprises through to small not-for-profit organisations.